A Commercial Aligner Boost from Plaxton

Supertracker is concentrating on the growing truck and bus wheel alignment element of our business. We recently visited Plaxton Limited in Sheffield and, as part of the Alexander Dennis Group, Plaxton is a leading name within the UK and global passenger transport industry with over 20,000 of their buses and coaches in service around the world.

Dave Hutton, General Manager for the Plaxton Service Division explains that the department's main business is working on coach and PSV body repairs. In recent times, as they have needed alignment facilities they have used outside specialists. However, around twelve months ago, Plaxton decided it would be more beneficial to purchase their own fully calibrated modern commercial wheel alignment equipment.

He says, “Having studied the automotive wheel alignment equipment market, we decided to purchase from Supertracker for several reasons, including the fact their STRT3 single steer commercial aligner offers everything we need. The alignment equipment is very easy to understand and operate and the price was attractive, as it represents 'good value for money'.”

Dave was impressed by the extensive amount of training offered by Supertracker. Not just when the aligner was installed - but as an ongoing service, although some of the Plaxton service engineers were already familiar with Supertracker aligners when working at other companies.

The STRT3 has significantly enhanced the way the Plaxton service department works as they are now able to provide a fully professional alignment report for every customer regardless of the extent of damage to their vehicle. With Dave adding, “it's an added service that has certainly paid dividends as we can now complete a repair and alignment job even more swiftly by being able to do everything in-house. In fact, at Plaxton, we now carry out a wheel alignment check on every vehicle.”

For the future Plaxton are looking to further expand its growing mechanical side of the business as an additional support service to accident repair.

With Supertracker providing the wheel alignment tools for the country's largest truck and PSV body repair facility for all commercial vehicle marques, it perfectly underlines our current project of building up the commercial aligner side of our business in the future.